Refund policy
Return & Refund Policy
We want you to be fully satisfied with your purchase. Please read our return and refund policy carefully before placing an order.
Returns
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You may request a return within 7 days of receiving your order.
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Items must be unused, unopened, and in their original packaging, in the same condition as received.
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To be eligible for a return, proof of purchase (order number or receipt) is required.
Non-Returnable Items
The following items cannot be returned or refunded:
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Used or damaged products
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Items not in their original packaging
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Clearance or promotional items
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Products damaged due to improper use or handling
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, refunds will be processed within 5–10 business days and issued to the original payment method.
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Shipping fees are non-refundable.
Exchanges
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We only replace items if they are defective or damaged upon arrival.
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If you received a defective or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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We are not responsible for items lost or damaged during return shipping.
How to Request a Return
To start a return or refund request, please contact us at:
📧 [your email address]
Include your order number and reason for the return.