Shipping policy
Shipping Policy
Thank you for shopping with Sparky. Please review our shipping policy below for details on how and when your order will be delivered.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
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We currently ship within Lebanon and to select international destinations.
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Shipping availability and rates are displayed at checkout.
Delivery Time
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Lebanon: Estimated delivery time is 1–3 business days.
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International orders: Estimated delivery time is 7–14 business days, depending on the destination and customs processing.
Delivery times are estimates and may vary due to courier delays, weather conditions, or customs clearance.
Shipping Fees
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Shipping fees are calculated at checkout based on your location and order size.
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Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Order Tracking
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Once your order is shipped, you may receive a tracking number (if available) via email or WhatsApp.
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Tracking availability depends on the courier service used.
Incorrect Address
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Please ensure that your shipping address is accurate at checkout.
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We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
Lost or Damaged Packages
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If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
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Include your order number and photos (if applicable) so we can assist you promptly.
Contact Us
For any shipping-related questions, please contact us at:
📧 support@sparkydetailing.com